Crafted Barrels Ltd. will accept returns of merchandise purchased from our Web Site within 30 days of purchase, if the merchandise is unused and not damaged. The merchandise can be returned for a full refund/credit (less original and return shipping charges, which shall be the responsibility of the purchaser). Merchandise can be returned for whatever reason, as long as it meets the criteria established above. All returns require a Return Merchandise Authorization # (RMA).
Please call Customer Service at +353(0)419846985 or email to info@crafted- barrels.com to obtain your Return Merchandise Authorization # (RMA). This way we’ll know to expect your return, the product(s) being returned and the reason for the return. All returned merchandise must have a RMA# or they will not be accepted. Upon receipt, we will inspect the returned item(s), and barring any damages, issue a refund/credit.
Your order is carefully packed to exceed International shipping requirements. Merchandise damaged in-transit should be reported within one business day to Crafted Barrels Ltd. for return instructions and all packaging material kept for inspection by the shipping company.